Lumira operates on a straightforward order process built around Interac e-Transfer. No stored card data, no automated systems. Here is exactly how it works.
Select the compounds you need from the catalog. Every product page includes the CAS number, purity specification, and full technical details. Add items to your cart — there is no account required.
Browse the Catalog →Proceed to checkout and enter your email and shipping address. No credit card is entered at this stage. Submitting creates your order and sends a confirmation email with your order ID.
Payment is handled separately — not at checkoutWithin a few hours of receiving your order, we send an Interac e-Transfer request to the email address you provided. The request will show the exact order total with your order ID in the message field.
Interac e-Transfer is available through all major Canadian banksOpen your bank’s app or website and accept the e-Transfer request. Funds transfer instantly. If you do not see the request within 24 hours, check your spam folder or write to us.
Once payment is confirmed, your order is packed the same or next business day. Vials are insulated and shipped in plain unbranded packaging with a tracked label. Tracking number sent by email.
Most Canadian addresses receive orders within 3–7 business daysAt any point in this process, you can email us and receive a personal reply. We do not use automated support systems.
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