Effective Date: May 3, 2026
Lumira Labs ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we safeguard it, and the rights you have regarding it.
By using lumiralabs.co or placing an order, you consent to the practices described here.
Personal information. Name, billing and shipping address, phone number, and email address.
Payment information. Details you provide at checkout. Interac e‑Transfer routes payment through your own bank — we never see your banking credentials. USDC payments are received on-chain and we record only the transaction reference. Credit card payments (by request) are processed via our card processor; we do not store full card numbers on our servers.
Order information. Products purchased, quantities, shipping selections, and order history.
Technical information. IP address, browser type, operating system, device identifiers, and referral URLs — collected automatically by our hosting infrastructure.
Cookies and storage. A small amount of local browser storage to remember your cart between visits. We do not use third-party advertising cookies or cross-site trackers.
Marketing preferences. If you subscribe to our newsletter, we retain your email address and source page until you unsubscribe.
We use your information to:
We do not sell or rent your personal information. We share information only with:
We use only the cookies and local storage strictly necessary for the site to function:
We do not use third-party advertising trackers, retargeting pixels, or cross-site analytics that identify individual users. You may disable cookies in your browser, but this may affect site functionality.
We retain your personal data only for as long as needed to fulfill the purposes described in this policy, complete your transactions, and meet legal record-keeping obligations (typically seven years for transactional records under Canadian tax law).
Order data is encrypted in transit (TLS 1.3) and at rest. Our order database runs in a private Canadian region (Montréal) under row-level security. We use commercially reasonable safeguards to protect your information, but no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute protection.
If a data breach affecting your personal information occurs, we will notify you and the appropriate regulators as required by applicable law.
Depending on your location, you have rights regarding your personal data.
Under PIPEDA (Canada). You have the right to access the personal data we hold about you, request corrections to inaccurate data, and withdraw consent for ongoing use (subject to legal or contractual limits).
Under the GDPR (European Economic Area). You have the rights of access, rectification, erasure, restriction, portability, and objection. You may also lodge a complaint with your local data protection authority.
Under the CCPA (California, USA). You have the right to know what personal information we collect and how it is used, to request deletion, and to be free from discrimination for exercising your privacy rights. We do not sell personal information.
To exercise any of these rights, write to hello@lumiralabs.co.
Our site and services are intended for adults aged 19 or older. We do not knowingly collect personal information from individuals under 19. If we learn that we have collected such information, we will delete it.
Lumira Labs operates from Canada. Our primary infrastructure (database, hosting) is hosted in Canada. Some service providers may process data in other jurisdictions; in those cases, we take reasonable steps to ensure protection consistent with this policy and applicable law.
If you have subscribed to our newsletter, you may unsubscribe at any time using the link in any email, or by writing to hello@lumiralabs.co. We will continue to send transactional emails (order confirmations, shipping notices) as needed to complete your order.
All products sold by Lumira Labs are intended strictly for laboratory research use only. They are not for human consumption, medical use, or veterinary application.
We may update this Privacy Policy from time to time. Updates take effect when posted, with a revised effective date at the top of this page. Material changes will be noted on the home page for a reasonable period.
For any privacy question, request, or complaint:
Lumira Labs
Email: hello@lumiralabs.co
Site: lumiralabs.co
Last updated: May 3, 2026